Casino Fancy Privacy Policy & Data Protection

1. Introduction

Protecting your privacy at Casino Fancy is one of our top priorities. This Privacy Policy ("Policy") explains how we collect, use, disclose, and safeguard your personal information when you use our website, mobile application, or any of our other services.

Casino Fancy believes that data protection is more than a legal obligation — it is the foundation of trust between us and our users. Millions of users across Bangladesh play on our platform every day, and every single one of their privacy matters equally to us.

This Privacy Policy is part of our Terms & Conditionsare part of and should be read together with.

2. Data Collection

Casino Fancy collects your information in several ways. We only collect what is necessary to provide our services.

Information You Provide Directly:

• At registration: full name, mobile number, email address, date of birth, and home address
• For identity verification: a copy of your National ID or passport
• For payments: mobile banking number (Mobile Pay, Nagad, Rocket)
• Information provided when contacting support
• Information from participation in promotions or surveys

Automatically collected information:

• IP Address & Device Type
• Browser Type & Operating System
• Page Visits & Session Duration
• Gaming Activity & Betting History
• Transaction records and timestamps
• Information collected through cookies and tracking technologies

Summary of Data Collected:

3. Use of Information

Casino Fancy uses your information only for specific, legitimate purposes. We never use your data unnecessarily or without your consent.

Primary use cases:

• Account Management: To create, manage, and secure your account.
• Payment Processing: To process deposits and withdrawals and maintain transaction records.
• Identity Verification: To complete the KYC (Know Your Customer) process and verify your age.
• Service Improvement: To personalize your experience and develop new features.
• Security & fraud prevention: To detect suspicious activity and keep the platform secure.
• Responsible Gaming: To identify problematic gaming behavior and offer appropriate support.
• Legal Obligations: To meet regulatory authority requirements.
• Marketing communications: To inform you about promotions and offers, with your consent.

You may opt out of marketing communications at any time. This will not affect your account or access to our services.

4. Data Sharing

Casino Fancy never sells your personal data to third parties. However, there are certain situations where sharing information may be necessary.

Who Your Information May Be Shared With:

• Payment processors: With mobile banking providers like Mobile Pay, Nagad, and Rocket — solely to process transactions.
• Game software providers: Minimum necessary information shared with the developers of games available on our platform.
• Technology Partners: Cloud storage, security services, and analytics providers — all bound by strict confidentiality agreements.
• Legal Authorities: When required by a court order or legal obligation, such as in a money laundering investigation.
• Business Transfers: In the event of a merger or acquisition — in which case you will be notified in advance.

5. Cookies Policy

Casino Fancy uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

Cookies we use:

• Essential Cookies: To maintain login sessions and ensure security — these cannot be disabled.
• Functional Cookies: To remember your preferences, such as language and theme settings.
• Analytics Cookies: To understand which pages users visit — you are not personally identified in this process.
• Marketing Cookies: To show you content based on your interests — you can turn this off at any time.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some parts of the service to not function properly.

6. Data Security

Casino Fancy has implemented the highest industry-standard security measures to protect your data. Every data center and connection point in our infrastructure is secured across multiple layers.

• SSL/TLS Encryption: All your data transmissions are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): Option to enable 2FA for an extra layer of account security.
• Regular Security Audits: Independent third-party experts regularly audit our systems.
• Firewall & Anti-Fraud System: Detects and blocks suspicious activity in real time.
• Restricted Access: Only authorized personnel may access your data, and all access is fully logged.

7. Data Retention

Casino Fancy does not retain your data longer than necessary. Different types of information are kept for different periods.

Once the retention period expires, data is securely deleted or anonymized so it can no longer be traced back to you.

8. Your Rights

As a Casino Fancy user, you have several important rights over your personal data. Contact us to exercise any of these rights.

To exercise these rights support@casinofancy.netSend us an email and we'll do our best to respond within 30 days.

9. Child Protection

Casino Fancy's services are strictly for individuals aged 18 and above. We do not knowingly collect personal information from minors.

If we suspect any user is a minor, we immediately suspend their account and securely delete any collected data. If you believe your child has registered on our platform, please contact our support team right away.

10. International Transfers

Some of Casino Fancy's technology partners may be based outside Bangladesh, which means your data may be transferred internationally.

We ensure, however, that all such transfers are always governed by strict data protection agreements. Every partner organization is required to uphold Casino Fancy's privacy standards. Regardless of where your data is stored, the protections under this policy always apply.

11. Policy Changes

Casino Fancy may update this Privacy Policy from time to time. For any significant changes, we will:

• We will display a prominent notice on the website
• Notify registered users via email or in-app notification
• Update the "Last Updated" date at the top of the page

Continued use of the service after any changes take effect will be considered acceptance of the updated policy. Please check this page regularly.

12. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact us:

We aim to respond to your message within 24 to 48 hours.